FAQ
1, What is the warranty?
3-5 years warranty optional.
2, Can I have small order?
Yes, our MOQ is 1pcs, we'd like to offer samples for your testing.
3, What is the lead time?
3-5days for sample. 10-15days depend on order quantity.
4, How you ship the goods, and how long it takes to arrive?
BY Express way: DHL/ FEDEX/UPS/EMS usually 3-5 working days to arrive
By Sea and By Air
5, How to deal with faulty?
We focus on high quality, we get strict QC inspection from material to finished products, 48hours aging testing is a must. and all the lights are 100% full test before ship out.
Within the warranty, we will send new lights with new order for small quantity. For defective
batch products, we will repair them and resend them to you or we can discuss the solution including re- call according to real situation.
6. Do you offer OEM & ODM?
Yes, OEM & ODM are highly welcome. we have a professional R&D team with 15 experienced engineer.