Q1: Is your company a factory or a trading company? A: locstar is a smart lock manufacturer integrating R&D, production and sales.
Q2: What is the difference between you and other suppliers?
A: We have a R&D team with more than 24 years experience.
B: We understand the needs of customers and the development trend of the market, and have our own agents in major mainstream markets.(Welcome more regional agents to join our locstar family)
C: We have the most professional production and testing equipment in this field. Equipped with a strong QC department and R&D department, the quality of each of our products is under strict control standards. Buy from us with 100% confidence.
D: We have experience in cooperating with Fortune 500 companies (ASSA ABLOY/Hilton),and big brands are more trustworthy.
Q3: What is your MOQ? A: Our MOQ is 2 piece, and we always provide strong support to our customers to meet their different nee
Q4: Can you help me design the product? A: Of course, we are able to provide OEM/OEM service to our customers to get the best solution for their market.
Q5: What's your sample order shipping time? A: Sample order will be ready to ship within 10 days after payment confirmed. Bulk orders will be ready to ship in about a week or two.
Q6:What warranty do you offer? A: We provide a 1-year warranty and life-long maintenance of major accessories, and only charge the cost