1. What are your main products?
We specialize in manufacturing high-quality aluminum pergolas, including motorized louvered pergolas, pergolas with blinds, and customizable pergola systems with smart features such as glass doors, shading systems, and RGB lighting.
2. Do you provide customization services?
Yes, we offer full customization options, including size, color, materials, and additional smart features. We can tailor the design based on your specific project requirements.
3. What is your minimum order quantity (MOQ)?
Our standard MOQ is 1 units per design. For special projects or bulk orders, we can negotiate flexible solutions.
4. How long does production and delivery take?
Production Time: Typically 15-30 days, depending on the order size and customization requirements.
Delivery Time: Varies by location, but we ensure fast shipping and efficient logistics to minimize delays.
5. What materials do you use for your pergolas?
Our pergolas are made from premium-grade aluminum with powder-coated surfaces for excellent durability, weather resistance, and UV protection.
6. Can you support bulk orders for large projects?
Yes, we are fully equipped to handle large-scale projects with high production capacity and reliable supply chains to meet your deadlines.
7. Do you provide installation guidance?
We provide detailed installation manuals and video guides for every product. For larger projects, we can offer virtual support or arrange for on-site assistance upon request.
8. How do you ensure product quality?
We implement strict quality control at every stage, from material sourcing to final inspection.
Every pergola is tested for durability, weatherproofing, and functionality before shipment.
9. What are your payment terms?
We accept the following payment terms:
T/T (Telegraphic Transfer): 30% deposit, 70% balance before shipping.
Flexible terms for long-term clients or bulk orders can be discussed.
10. Can you assist with marketing materials for distributors?
Yes, we provide high-quality images, product videos, and marketing resources to support our distributors in promoting their business effectively.
11. Where do you ship to?
We ship worldwide. Our main markets include North America, Europe, Australia, and the Middle East, but we can arrange delivery to any location globally.
12. Why should I choose your company as a supplier?
Expertise: Over a decade of experience in aluminum pergola manufacturing.
Quality: Durable, smart, and stylish products that meet international standards.
Support: Comprehensive services including customization, fast delivery, and after-sales care.