1.Can I get a free beads sample?
A:Yes,we can offer free stock samples for your reference.
2.Can you make customized items?
A:Yes.OEM&ODM are available.We will design according to your request and make 3D artwork for approval once order confirmed.To make
a new design we need to make a new mold,mold fee would depend on the design.
3.How about the production and delivery time?
A:Sample time is 3-5 days and mass production time is about 25 days after the artwork is approved.It depends much on the quantity
you need.Shipping by express like DHL,UPS,etc. will take 3-5 working days.
4.Do you accept small quantity?
A:Yes,our MOQ for custom logo beads is 100pcs.For custom design,the price would be up to the design details and quantity.
5.How to ensure the safety of my money?
A:We accept trade assurance order, it can protect your order from payment to delivery.If big order,you can pay 30% deposit and 70% balance before shipping.
6:Can I get a sample to check the quality?
Yes,for sample which we have in stock,free of charge
7:Is the sample cost refundable?
Yes,sample cost could be refundable after placing order with the qty needed
8:How Can I order?
--choose the products interested,and send inquiry,we will reply you within 24 hours --confirm order:we will send PI for you to confirm every details --Make Payment: TT,Paypal(for small order),Western Union,and customer could also directly pay via Cooig
9:What should I do if there is any problem after reception?
We seldom have quality problem because of strict QC,if there is any quality problem,pls feel free to email us,we will reply you within 24 hours,and solve the problem in the very first time