Q1.What materials do you make of your products ?
A:wood powder, PE,foaming agent, etc.
Q2.What are the features of your products?
A:Zero formaldehyde, waterproof, fire prevention, no mildew, no aging, beautiful, low price,easy to install.
Q3.Do you have a test report for your product?
Yes, through SGS,Intertek,ISO9001 certification.
Q4.Can I get customized here?
A:Some colors can be customized.
Q5. Do you have a competitive price?
A: Of course, we have own factory so we can offer the competitive price to you.
Q6. How can I get the discount?
A: It depends on the order quantity.Rrolling order also can help to get a bigger discount.
Q7. How do you control the quality?
A: Our factory has over 12 years producing experience. We have QC test before each delivery to ensure the quality.
Q8.Your terms of payment?
A:40% deposit and 60% before loading.
Q9.How long can I receive the product?
A: Our Producing time: 20days for In stock product, 30-45days for out of stock product.
Q10. What should I do if I received damaged products?
A: Contact us immediately with damaged quantity & photo, we will refund the order payment or remake the goods.