Q: Can I get a sample before order in bulk?
A: Of course you can
Q: What is the lead time?
A: For bulk order,it generally takes around 30-45 days, for sample order, it generally takes around 7-10 days
Q: Can you accept customers'logo or brand?
A: We can provide OEM service to our customers.
Q: What are your payment terms?
A: T/T, LC AT SIGHT etc which depends on your order amount
Q: Where is your loading port?
A: Our loading port is Ningbo, China or Shanghai, China
Q: What is the shipping method?
A: It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).
Please confirm with us before placing orders.
Q: What is the warranty?
A: We offer one-year warranty (damage not caused by improper use,unauthorized repair etc), and free replacement parts offered when
place orders.
Q: What is your MOQ for bulk order?
A: Different safes are with different MOQ ranging from 50pcs to 1000pcs. You can check with our sales for details
Q: How can I do if I cannot open my safe?
A: We will offer trouble-shooting for you to examine by yourself firstly.If it still cannot work, you can contact us for further
assistance.