Q1: Can you design for us?
A: Yes, we have a professional design and technical team, can be designed according to your needs.
Q2: How to guarantee the quality of products?
A: We comply with ISO9001/ISO14000 and 6s system in the production.All the goods are inspected before shipment, so you can rest assure about the quality.
Q3: How to acquire some samples to check the quality and applicability?
A: For existing products, we will collect the samples you need and send them to you immediately from warehouse, but the freight is paid by you.
Q4: What are your terms of payment?
A: For large amount, we usually require 30% pre-payment, the rest payment need done before delivery.
Q5: Which payment methods do you accept?
A: Cooig Trade assurance, T/T, PayPal, Western Union are all acceptable.
Q6: What is your general lead time?
A: 3-7 day for existing samples, 7 to 15 days for custom samples,15 to 28 days for wholesale order.
Q7: Can you ship goods to my address?
A: If you have a freight forwarder, we can arrange the goods to be delivered to your forwarder. Then you can have your own forwarder deliver the goods to your address.
If you do not have your own freight forwarder, we can arrange the goods to you through our cooperative forwarder. We will provide you with the best shipping mode and the most economic service.