1. What is your MOQ? Can I mix designs to meet minimum quantities?A: Yes, the minimum order quantity is 50 pieces.
2. Do you provide samples before mass production?
A: Yes, we provide pre-production samples, which will be sent out within 4-6 working day at the earliest, and 7-9 working days for mass production. Please allow enough time for production.
3. Do you do custom designs? Will I receive art proofs prior to production?
A: Yes, we will send you the proof within 4-6 working days after receiving your order.
Production only begins after we get your approval for the artwork.
4. What is your production cycle?
A: Our production lead time is usually 7-9 working days(depending on the product).
5. Do you provide quality assurance?
A: Yes, we provide 100% quality guarantee.
For improper production, we will Give you a refund or quickly re-make the product for you.
6.Will I be able to see a sample of my patch before they are manufactured?
A:Yes, we offer a scan of the actual stitch-out for you to approve before production with every firm order. Editing/Handling fees will apply if changes are requested afterwards.
7.What payments methods do you accept?
A:We take PayPal, Western Union and T/T,etc..