A : We can accpet 100% in advance ; 100% L/C at sight ; 30% deposit and
70% balance against B/L copy , and some other ways .
Q : Do your factories and products have relevant authoritative certifications?
A : Yes , our factory has ISO 9001 ,and products has CE and ROHS certifications .
Q : Can the LOGO and packaging be customized ?
A: Yes , You can have your logo in the carton and nameplate , and make the packing design by yourself . Qty above
500pcs , we can support free color cartons .
Q: Wha’s your MOQ ?
A: Our MOQ is 200pcs each model, and give you sample test reports, samples can be sent to customers If there are special requirements for product molds or other configurations, need discuss further
Q: Can you prodive sample ?
A: Yes , we can and give you sample test reports , samples can be sent to customers within 10-15days .
Q: Are you the factory or trading company ?
A : Factory , We have more than 16 year experience in manufacturing water pumps .
Q : what’s the warranty of products ? How about the after-sales service ?
A :Our copper wire motor water pump is guaranteed for 12 months, aluminum wire is 9 months, If there are quality problems caused by our production process,materials and other factors during the warranty period, we will provide free parts for replacement firstly, and send maintenance video guidance .
Q : How you delivery the goods , Can you send to customer’s required address ?
A: For FCL orders, we can book the containers for you or you can ask your shipping agent to contact us. If the LCL order, you can tell us the delivery address and wewill arrange logistics to send goods .