Q: Are you a manufacturer or a trading company? A: We are a manufacturer with more than 10 years history in beverage machine field, located in Chaolian Street, Pengjiang District, Jiangmen City, Guangdong Province, you can come to visit our factory anytime.
Q: Do you have any certifications?
A: SGS, ISO, CE
Q: After-sales service
A: 24 months warranty. Solve basic problems by phone, email, whatsapp, wechat and video call. Engineer will come to buyer's factory to install and test the machine, and train buyer's staff how to operate and maintain the machine.
Operation manuals will be sent with the machine or via email.
Q: If our bottle size has changed, can we make some adjustments on the machine according to our new bottle?
A: Yes, you can.
Q: If I want to buy a machine, what information do I need to tell you and what information do you need from me?
A:
1. what kind of drinks do you want to produce?
2. what kind of bottles and caps you will use?
3. the capacity of the bottles? 250ml, 330ml, 500ml, 750ml, etc.?
4. production speed requirement? How many bottles per hour?
5. raw water analysis report.
6. power supply.