Frequently asked questions
Q1: How to place an order?
Answer: First, please tell us what model and quantity you need; Next, we will create a PI for you to confirm the order details; Step three, when we confirm everything, we can arrange payment; Step four, we will deliver the goods within the specified time.
Q2: Is there a minimum order quantity limit for orders?
Answer: We set a minimum order quantity of 50 pieces, with 50 pieces per box; (You can send us the shopping list you need, and we will give you a satisfactory plan.)
Q3: When will the delivery be made?
Answer: 1-5 days after receiving full payment; OEM orders: 7-20 days after receiving the deposit.
Q4: How to solve after-sales quality problems?
Answer: The after-sales service for various products comes with a 15 year warranty; If you discover any defective parts for the first time, we will provide you with new parts free of charge for replacement in your next order. As an experienced manufacturer, you can rest assured of quality and after-sales service.
Q5: How to make payment?
Answer: Telegraphic transfer, letter of credit.
Q6: Regarding transportation?
Answer: It is transported by DHL, UPS, express delivery, FedEx, and air freight. Sea freight.
Q7: Do you support direct delivery?
Answer: Yes, it can be delivered directly.
Q8: Do you test all your goods before delivery?
Answer: Yes, we conducted 100% testing before delivery to ensure that every piece of goods is qualified.
Q9: What should I do if I need a sample?
Answer: If you need a sample, we can send the board (material only, not finished product) for your reference, because there are too many models, we cannot guarantee that we have spare parts inventory for the sample you want.
Q10: How can you establish a long-term good relationship with our business?
Answer: 1. We maintain good quality and competitive prices to ensure that customers benefit;
2. We respect every customer as our friend, and we sincerely do business with them and make friends no matter where they come from.