Q: Are you trading company or manufacturer?A:Yes, We are factory, all machine is made by ourself and we can provide customizeservice according to your requirement. Q: Can you guarantee your quality?
A: Of course. We are the manufacture factory.Moreimportantly, we put a high value on our reputation. Best quality is our principle all the time. You can be assured on ourproduction completely.
Q:What should I do if we are not able to operate the machine when we receive it?
A:Operation manual andvideo demonstration sent along with the machine to give instructions.Besides,wehaveprofessional after-sale group to customer'ssite to solve any problems.
Q: How could I get the spares on machines?
A: We will send extra sets of easy broken spares andaccessories etc. Non-artificial damaged spares will be sent freely and shipping free during 1 year's warranty.
Q: Is there anyinstallation direction after we received the machine?
A: Yes, we have a professional technical team and warm afterservice.Wewillsolveanyproblemyoumeetduringtheinstallation and packing production in time.
Q: Is there any ensurance to guarantee myorder from your company?
A: We are an onsite check factory from Cooig, and the quality, delivery time, your payment are allensured by Cooig trade assurance. The machine will have two years warranty. During the warranty year if any of the parts brokennot by man-made. We will free charge to replace the new one to you .The warranty will begin after the machine send out we receivedthe B/L.